Shipping policy
Where do you ship from?
Our apparel is manufactured and shipped from Canada and the USA depending on your location. If you are located in Canada, any hoodie or t-shirt purchased will be made and shipped from Canada (with exception to the "Royal Blue" and "Light Pink" hoodies).
Do you ship internationally?
We currently only ship within North America
How much does shipping cost?
Shipping costs are displayed on the checkout page and are calculated based on weight, shipping method and destination.
Will I have to pay taxes/import duties in my country?
All applicable Duties and Taxes will be conveyed and collected upon checkout prior to your order being processed for shipment.
Can I update my shipping address after I have ordered?
If you have incorrectly formatted or entered your address, please contact customer support immediately with your order number and correct shipping address. If you fail to communicate a shipping address change before your order is shipped you will have to contact the courier to reroute your order. We are not responsible for shipment to an incorrect address if we are not provided the information prior to dispatch.
If your package fails to be delivered due to an insufficient delivery address the goods will be returned to us. Please contact us if this occurs and we will organize a reshipment to an updated shipping address.
How do I track my order?
Tracking information will be sent to the contact information you provide us. This will be sent via email/sms when your order has been fulfilled. For specific tracking details or if your delivery is late, you can contact the carrier directly for the most up-to-date information, including any carrier or regional delays.